About the Computing Service
Reporting problems
- Service Desk (Help Desk) - (7)62999, service-desk@ucs.cam.ac.uk
For assistance with problems in using Computing Service facilities. - Operations - 334666
For reporting operational problems with Computing Service facilities (e.g. systems not running, rejecting logins, etc.) - Computer security problems - cert@cam.ac.uk
To report suspected problems with the security of computer systems. - Problems with offensive and harassing material - confidential@ucs.cam.ac.uk
- Equipment faults - see fault reporting web page or phone 334666/334610
For reporting broken equipment or other faults (PCs, Macintoshes, etc.) - Network faults - 331899
For reporting faults affecting the Cambridge University Data Network. (Faults affecting department/college networks should be reported to the local computing support staff.)
Last updated: 10 August 2011
