Introduction

University of Cambridge Computing Service
New Museums Site
Pembroke Street
Cambridge CB2 3QH
United Kingdom

Email: service-desk@ucs.cam.ac.uk
Phone (switchboard): 01223 334600
Phone (Service Desk): 01223 762999
FAX: 01223 334679

The University Computing Service provides computing facilities and related services in support of research and teaching in the University of Cambridge. The facilities and service are as follows:

• Networks, telephones, electronic mail and web authentication, which can only be provided on a University-wide basis;
• Centrally managed services such as Desktop Services, which provides computing resources to individual members of the University;
• Centrally managed services such as the Computing Service public rooms, managed web server, Falcon content management service and managed mail domain services, which are aimed at institutions rather than individuals;
• A wide range of support services for institutional and individually owned facilities, including Software Sales, Unix Support, Windows and Macintosh Support, and the Hardware Support service;
• Ancillary support services such as videoconferencing, printing, and photography and illustration;
• Advice and consultancy services including a Service Desk (Help Desk) for the centrally managed facilities, the Techlink support scheme for local computer staff and a wide range of training courses.

The Computing Service is run under the aegis of the Information Strategy and Services Syndicate (ISSS).

Last updated: 10 August 2011