Applying for and maintaining your UCS accounts

Accounts on main services

Incoming undergraduates and postgraduates are automatically registered, before arrival, on the three main UCS systems (Hermes, Desktop Services and Raven). If you are an incoming member of staff or an academic visitor to a University institution or College, your institution may have made arrangements for computing accounts to be set up for you in advance. In any of these cases you can collect the passwords to these accounts when you arrive; you will be asked for some identifying data (students) or a registration code supplied by your institution (staff and visitors).

If accounts have not yet been set up for you or you wish to apply for additional accounts, then you will need to complete an application form. Requests for computing resources are usually processed within one working day, although there may be a delay at really busy times such as the start of the Michaelmas term. Account details will be available on the working day after processing and will be sent out via the University Messenger Service.

Charging

All accounts on the main UCS services, and almost all IT training courses, are free of charge.

All printing to Computing Service printers is charged, as are ancillary services such as disc copying and recovery. The University is charged for its connection to the Internet; Colleges and Departments contribute to the cost depending on the total volume of traffic between JANET and the Institution and this charge may or may not be passed on to the end user.

CamCORS

If you require a CamCORS supervisor account, you can apply for an account online

Increase in your filespace quota

If you require an increase in your filespace quota for a system on which you already have an account (DS-Filespace or Hermes), you can apply for an increase online.

Email directories

The UCS maintains two email directories. One covers only email addresses and is world-readable; you can choose whether to be included in this directory. The second directory, Lookup, provides a wider range of information and is available only within the University. You can edit most of your own entries in Lookup.

Last updated: September 2011