Index of Computing Services
Computing Service A-Z
This is an A-Z for the Computing Service. The University A-Z is elsewhere. If you can't find what you want here, please tell us about it.
You can also find your way around the site by following links from the "Starting Points" lists on the front page, by using the Topic-based information, or by searching the site (see top right) for a keyword or phrase.
A
- @cam address
- About the Computing Service - location, contact, staff, services
- Acceptable Use Policy (AUP) - ISSS policy
- Access and short codes for telephones
- Accessibility information
- Accounts
- Advice and support
- Alumni email addresses
- Annual Reports
- Antivirus information (for Mac & PC, including downloads)
- Applying for Computing Service accounts
- Archiving and backups
- Assistive Technology
- Athens - see Raven
- Audio and video - making audio and video available on the web
B
- Backups and archiving
- Binding and finishing (Printroom services)
- Booking IT training courses
- Bulk email - guidelines for use
C
- Cache - see NAT (Network Address Translation)
- Call logger for the VoIP phone system
- Cambridge Computer Emergency Response Team (CERT)
- Cambridge University Data Network (CUDN)
- CamGrid - a distributed computing resource based on the Condor middleware
- CamCors - Cambridge Colleges' Online Reporting System for Supervisions
- CamSIS (Cambridge Student Information System) - system for handling student information, records and transactions [cam-only]
- Camtasia course - available from UCS
- Cancellation of student accounts
- Centrex extensions (for phones)
- CERT (Cambridge Computer Emergency Response Team)
- Changing/choosing passwords
- Charter for system and network administrators
- Cisco CCNA courses- available from UCS
- Cloud computing
- Cockcroft 2 (Computing Service Reception and Service Desk location)
- Code of practice for IT staff
- College IT Management Group for IT staff (CITMG)
- Colour copying/printing
- Computing accounts
- Computer Repairs (DS-Repair)
- Computer Rooms [cam-only] [content not yet available]
- Computer Security
- Computing Software
- Condor service - closed July 2010
- Connecting to the Network
- Connecting to the Wireless Network (Lapwing)
- Consultancy rate fees
- Contacting Computing Service staff
- General
- Computing Service staff (Raven protected)
- Copyright
- Courses run by Computing Service
- CRSid (Common Registration Service identifier) - a login name issued by the University Computing Service
- CUDN - Cambridge University Data Network
D
- Data analysis (ISSS guidelines)
- Data backups
- Data Protection Act
- Data Recovery Service
- Departmental IT Management Group (DITMG)
- Desktop Services
- Dial-up Service (Magpie) - withdrawn on 1st October 2010
- Disability computing resources see Assistive Technology
- Disciplinary Procedures (ISSS)
- Disposal of redundant computers [cam-only]
- DNS - Domain Name Service
- Documentation - online leaflets, FAQs
- Domain name - request guidelines within cam.ac.uk
- DSpace - digital information store
- DS-Apps
- DS-Filestore
- DS-Print
- DS-Repair
- DS-Web
E
- eCredit
- eduroam - JANET Roaming Service (see also Lapwing)
- Electronic journals and databases
- Email directory and Lookup
- EndNote courses- available from UCS
- eScience - use of internet technologies (grid computing etc.) for scientific applications
- Examinations under special conditions
- External Service Providers, Consultants and Contractors - guidelines
F
- Falcon - content management system for setting up websites using the University web templates
- FAQs (Frequently Asked Questions)
- Fault reporting
- Feedback form
- Filespace quota increase
- File recovery service
- File transfer
- Forum - discussion service (replacing Usenet news service)
- Friendly Probing Suite - probing carried out by the Computing Service on machines connected to the CUDN, to detect insecure systems which might be the target of hackers
- FTP (File Transfer Protocol)
G
- GBN (Granta Backbone Network) [see below]
- GoogleApps
- Graduation photography
- Granta Backbone Network (GBN)
- Group computing resources
- Group web pages (DS-Web); see also Falcon
- Guidelines and Policies (General, plus ISSS)
H
- Hardware Purchase, Repair and Maintenance
- Hardware Support
- Headers - how to view full headers in email
- Health and safety
- Help Desk - now see Service Desk
- Hermes mail system, see also Webmail
- Hosted server service - for institutions and groups
- House style for web pages
I
- Illustration Services
- Illustrator courses- available from UCS
- InDesign courses- available from UCS
- Information compliance
- Information Strategy and Services Syndicate (ISSS)
- Institutions, societies and group facilities
- Institution Strategy - advice on IT for Faculties, Departments and Colleges
- Internet & web services
- IP addresses
- IP address management for COs
- iPrint - makes it possible to print to a DS-Print printer from a non-MCS Windows machine (is being replaced by PaperCut)
- ISSS (see above)
- IT Purchasing Group
- IT Training courses
J
- Jackdaw - the Computing Service user account management database [Raven protected]
- JANET acceptable use policy
- JANET access for outside organisations
- JANET roaming service (eduroam)
- Job vacancies in the Computing Service
- Joint Network Management Committee (JNMC)
- Journals - electronic resources
- Junk email
K
- Kiosk mode - fast access from the MCS to Hermes or UL catalogue
- KMS activation
L
- Laptop support policy
- Lapwing wireless service
- LaTeX courses- available from UCS
- LDAP and the University Lookup Directory
- Libraries - in User Areas
- Library - database of CS staff library [Access limited and Raven protected]
- Licence purchasing for computing software
- Linux
- On MCS(including Remote access)
- Anti-virus downloads
- Literary and Language support
- Local support in Colleges and Departments
- Lookup directory - contact information about people, institutions and groups
- Lost file recovery
M
- Mac Support - advice and assistance for people running Macintosh systems
- Magpie - withdrawn on 1st October 2010
- Mailman - mailing list system
- Malware information
- Managed Cluster Service
- Managed ePO service - for Institutions, Departments and Colleges
- Managed Mail Domains - available to Institutions and Research Groups
- Managed Services - an overview of all managed services
- Managed Web Service - available to Institutions and Research Groups
- Managed Wiki Service - available to Institutions and Research Groups
- Managed Zone Service - available to Institutions and Research Groups
- Map of CS locations [cam-only]
- Map of UCS/ New Museums Site
- Map of the University
- Matlab courses- available from UCS
- Mendeley course- available from UCS
- MISD (Management Information Services Division)
- Misuse of computer facilities
- Mobile devices
- Configuring email and wireless access
- Mobile phone services
- MySQL course - available from UCS
N
- NAT (Network Address Translation service on CUDN)
- NetStorage - a facility for MCS users to access their personal DS-Filestore filespace via a web browser from any system
- Network & Telephone Services Division
- Networks
- News feeds - see RSS
- Newsgroups - see Forum
- News Service - roundup of computing-related news from Computing Service; News Service (service)
O
- Offensive materials policy
- Online journals
- OpenPhone
- Operating systems and hardware on the MCS [cam-only]
P
- Pager system [cam-only]
- PandIS - Photography & Illustration Service
- Papercut - makes it possible to print to a DS-Print printer from a non-MCS Windows machine (is replacing iPrint)
- Passwords
- On UCS accounts
- Raven (web authentification)
- Paying for printing on MCS
- PC Support - see Windows Support
- Personal web pages; Guidelines for publishing personal web pages on UCS sytems
- Phishing
- Phoenix Teaching Room and User Area [cam only]
- Phone directory
- Phones - Telecommunications
- Photography Services
- Photoschop courses - available from UCS
- Physical access to CS sites
- Policies and Guidelines
- Pornography, Obscene and Offensive Materials Policy
- Pre-arrival registration - for computing accounts for staff and academic visitors
- Printing
- DS-Print (Desktop Services printing and scanning)
- Printroom services and prices
- Privacy policies
- Probing, friendly
- Problem reporting
- Programming courses - available from UCS
- Public Workstation Facility (PWF) - now Managed Desktop Machines
- Purchase of hardware
Q
R
- Rackspace (Hosted Server Service)
- Radius infrastructure
- Raven - central web authentication service
- Reception (Computing Service)
- Registering for an account
- Remote access to CUDN (Cambridge University Data Network)
- Repairs of IT equipment
- Restoring data
- RSS - explanatory notes
- Rules, Guidelines and Procedures
S
- Sales - see Software Sales
- Scanning documents (self-service); scanning (paid-for service)
- Scientific computing
- Search service - notes for webmasters
- Search website
- Security and malware information
- Self-taught courses - available from Computing Service Reception
- Service & Operating Schedule for Computing Service
- Service Desk
- Shared filespace on MCS
- Shared mailboxes and email lists
- Shibboleth - an access control system for web-based resources
- Short codes for telephones
- Site-licenced software
- Skype
- SMS (Streaming Media Service) - for publishing audio and video
- Societies - how to register, apply for web space and administer society's web pages
- Software Sales - licence and software purchasing
- Software Policy for the University
- Spam filtering
- Speech-assisted computing
- SPSS courses - available from UCS
- SSL & TLS server certificates
- Stand hire for exhibitions
- Stata course - available from UCS
- Streaming Media Service - for publishing audio and video
T
- Teach-yourself training
- Techlink Scheme
- Telecommunications/Telephones
- Telephone Network directory (Lookup) - how to amend entries and order copies of the paper directory
- Templates for departmental web pages
- Titan Teaching Rooms [cam-only]
- TLS & SSL server certificates
- Training courses - IT courses run by the Computing Service
- Transferring files
- Twitter - UcamCS twitter feed
U
- UCS - University Computing Service
- Ultraseek - University site-wide search engine
- University Telephone Network (UTN)
- Unix courses - available from UCS
- Unix Support - advice and support for system administrators
- Usenet - now replaced by Forum
- User Administration - contact details
- User Libraries - in User Areas
- UTBS (University Training Booking System)
V
- Vacancies in the Computing Service
- Video - see audio and video
- Videoconferencing
- Virtual Machine Service
- Virus information
- McAfee Security for Mac - anti-virus software provided for University members running Macintosh systems
- VirusScan - anti-virus software provided for University members running PC systems
- Voice Input Training and FAQ
- Voicemail (your account); Voicemail (help and reference guide)
- VoIP - Voice over IP: the technology for making voice phone calls over an IP network
W
- Web accessibility
- Web cache - see NAT (Network Address Translation)
- Web conferencing
- Web publishing courses - available from UCS
- Web information providers - guidelines
- Web Liaison Group (on Web Support wiki) [Raven protected]
- Webmail (service); Webmail (introduction)
- Web pages on DS-Web - personal and group
- Web Support wiki [Raven protected]
- Web templates (for Departments and other institutions)
- Wiki for CS staff [Raven protected, local access only]
- Windows Support - advice and assistance for people running Windows systems
- Wireless service (Lapwing)
- WSUS - Windows Software Update Server, a means of obtaining security and other updates automatically
Z
- Zone - Managed Zone Service
- Zotero course - available from UCS