Current Job Vacancies

Service Desk Assistant

Grade 4, Salary £20,409 to £23,661

The University Computing Service provides IT facilities for academic use across the University and IT infrastructure for academic and administrative use across the University.  We are currently seeking a Service Desk Assistant to work as part of the Service Desk team focusing primarily, but not exclusively, on user account administration and UCS sales.

Ideally you will have a good education to ‘A’ level or equivalent. You will have a good working knowledge of a range of desktop computers, Microsoft operating systems and commonly used application programs (e.g. word processors, mail clients, databases etc.) and a basic understanding of computer hardware.  You will have excellent interpersonal and communications skills, and the ability to work under pressure in a team or on your own.  You will need good organisation skills, and a high level of accuracy.  Experience in a service environment where dealing with people, enquiries and problems is involved is very desirable.

Further particulars and an application form are available from Lori Klimaszewska, University of Cambridge Computing Service, New Museums Site, Pembroke Street, Cambridge CB2 3QH (e-mail: lamk2@cam.ac.uk) or on the web at http://www.ucs.cam.ac.uk/cs/jobs/service-desk-assistant.  The closing date for applications is Friday 17^th February 2012.  Interviews will be held on Tuesday 28^th February 2012.

Senior Operations Technician

Salary: £20,409 to £23,661

We are looking for a self-motivated, reliable and enthusiastic person to join our team of Operations Technicians. Particular responsibilities of the role include assisting in keeping the Computing Services public computing areas operational, software and hardware troubleshooting, providing a reliable contact point for service failures, assisting with disaster recovery processes and helping with the IT courses run within the Computing Service.

You should have good inter-personal communication skills, a flexible approach to work and a broad knowledge of operating systems and applications.  Part of the role involves the occasional lifting of fairly heavy equipment and you will be expected to drive the departmental vehicles, thus a current full driving licence will be required.  You will be educated to A-Level standard with good grades in English and Mathematics.  You should also have an appropriate qualification in a computer-related subject and experience with a variety of operating systems and software.

The position is full time Monday to Friday with occasional overtime.

For further details and an application form contact Lori Klimaszewska, University Computing Service, New Museums Site, Pembroke Street, Cambridge, CB2 3QH, Telephone: 01223 334704, or email, lamk2@cam.ac.uk.  You can also download the further particulars and an application form from our website, http://www.ucs.cam.ac.uk/cs/jobs/senior-ops-technician. The closing date for applications is Wednesday 15^th February 2011.  It is intended that interviews will be held on Thursday 1^st March 2012.

Last updated: 30 January 2012

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