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Current Job Vacancies

Customer Service Specialist

University Computing Service

Salary:  £20,972 - £24,289

The Telecoms Office, part of the University Computing Service, manages the collegiate University telephone VoIP infrastructure and mobile phone service. We are seeking a Customer Service Specialist to join our Telecoms Helpdesk team.

The role holder will provide first line support on the Telecoms Helpdesk for the University's telephone systems and mobile phone provision. This will involve providing help and advice to our customers, plus handling orders, deliveries, invoicing, etc.

You will have excellent interpersonal skills with a focus on customer service. You will have good organisational skills, an eye for detail and the ability to work in a team and on your own initiative. Experience in a customer service environment is very desirable. A basic understanding of computer networking and modern mobile phones would be advantageous, but not essential.

For further details and an application form contact Lori Klimaszewska, University Computing Service, Information Services, 7 J J Thomson Avenue, Cambridge CB3 0RB, or email, lamk2@cam.ac.uk.  You can also download the further particulars and an application form from our website, www.ucs.cam.ac.uk/jobs/customer-service-specialist.

The closing date for applications is Friday 28th February 2014.  It is intended that interviews will take place on Friday 14th March 2014.

 

The University follows an equal opportunities policy




Network Technician

University Computing Service

Salary:  £20,972 - £24,289

The University Computing Service (UCS) is seeking a Network Technician for delivery of network services, both wired and wireless, to departments, colleges and other organisations within the University as part of the Computing Service's Network Systems. 

The role holder is expected to be educated to HNC level or equivalent in a technical discipline and be computer literate and numerate.  The role holder will be concerned with the design and implementation of network cabling infrastructures and in particular, optical fibre systems.  Familiarity with electronics, physics, data communications and telecommunications would be an advantage.  A current full driving licence is required.  For the appropriate candidate, training in cable technologies will be provided. 

The position is full time Monday to Friday.

For further details and an application form contact Lori Klimaszewska, University Computing Service, Information Services, 7 J J Thomson Avenue, Cambridge CB3 0RB, Telephone: 01223 334706, or email, lamk2@cam.ac.uk.  You can also download the further particulars and an application form from our website, www.ucs.cam.ac.uk/jobs/network-technician.

The closing date for applications is Friday 21st February 2014.  It is intended that interviews will take place on Thursday 6th March 2014.

 

The University follows an equal opportunities policy





Information Systems Officer

University Computing Service

Grade: 8, Salary: £33,562 - £45,053

The University Computing Service (UCS) provides Information Technology services, support and infrastructure for both the academic and administrative activities of the University of Cambridge. The services provided are crucial to the success and reputation of the University, and the UCS is responsible for their development, delivery and support.

The UCS requires a web developer to specialise in the Django framework to become a fifth member of its Information Systems Team in the Online Services Division. The Team as a whole is responsible for creating, developing and supporting web-delivered 24/7 services in support of the University's activities. It currently uses a variety of open source solutions run on Linux platforms, such as Apache, Grails, Plone, and PostgreSQL. It plans to add Django to this set and is always investigating further new technologies.

The successful candidate will have a proven track record in identifying and developing expertise in novel systems (not necessarily those listed above) and using those skills to create reliable, maintainable systems which can be extended and adapted over time. Familiarity with Python and the Web is required. Familiarity with Django itself will be a great advantage.

This is a permanent appointment, subject to a nine months satisfactory probation period. The University offers many benefits to its staff including a pension scheme (USS), a variety of facilities and services, and opportunities for training and career development.

For further details and an application form contact Lori Klimaszewska, University Computing Service, Information Services, 7 J J Thomson Avenue, Cambridge CB3 0RB, Telephone: 01223 334706, or email, lamk2@cam.ac.uk.  You can also download the further particulars and an application form from our website, www.ucs.cam.ac.uk/jobs/information-systems-officer.

The closing date for applications is Wednesday 19th February 2014.  It is intended that interviews will be held on Wednesday 5th March 2014.

 

The University follows an equal opportunities policy.