Service Desk Assistant
University Computing Service
Salary £20,764 to £24,049
The University Computing Service provides IT facilities for academic use across the University and IT infrastructure for academic and administrative use across the University. We are currently seeking a Service Desk Assistant to work as part of the Service Desk team focusing primarily, but not exclusively, on user account administration and UCS sales.
Ideally you will have a good education to ‘A’ level or equivalent. You will have a good working knowledge of a range of desktop computers and commonly used application programs (e.g. word processors, mail clients, databases etc.) and a basic understanding of computer hardware. You will have excellent interpersonal skills, and have good organisational skills, and ability to work under pressure in a team and on own initiative as well as being accurate. Experience in a service environment where dealing with people, enquiries and problems are involved is very desirable.
For further details and an application form contact Lori Klimaszewska, University Computing Service, Information Services, 7 J J Thomson Avenue, Cambridge CB3 0RB, Telephone: 01223 334706, or email, email@example.com. You can also download the further particulars and an application form from our website, www.ucs.cam.ac.uk/jobs/sda.
The closing date for applications is Friday 13th December 2013. It is intended that interviews will be held on Wednesday 8th January 2014.
The University follows an equal opportunities policy.