Information for Institutions and Groups

For information specific to IT staff managing functions devolved to University institutions, see the link on the left.  See also the full list of managed services available to institutions and groups, and the A-Z of Computing Service facilities.

You can also find your way around this site by using the Computing Service A-Z listing, or the Topic-based information, or by searching the site (see top right) for a keyword or phrase.  If you still can't find what you want, please tell us about it.

Support

• Institution Strategy - Advice on IT for Faculties, Departments and Colleges
• Windows Support - advice and assistance for people running Windows systems.
• Mac Support - advice and assistance for people running Macintosh systems
• UNIX Support - advice and assistance for people running UNIX systems
• Hardware support - including purchasing advice and maintenance contracts for Institutions
• The Techlink service - support for support staff
• IT Training - free training for staff and students, some technical training charged
• Software - purchase, licensing etc.

Computing resources for groups of users and institutions

• Managed cluster service - available only to Institutions
• Managed Print accounting - available only to Institutions
• Falcon content management service - available to Institutions and research groups
• Hosted server service - available to Institutions and research groups
• Managed mail domains - available to Institutions and research groups
• Managed web service - available to Institutions and research groups
• Managed Wiki Service - available to Institutions and research groups
• Managed zone service - available to Institutions and research groups
• Group-owned Desktop Services filespace - (including web publishing) available to Institutions, societies and user groups
• Shared mailboxes and email lists - available to Institutions, societies and user groups
• Streaming Media Service, for publishing audio and video, for Institutions and University staff
• Software purchasing for Institutions, groups and individuals

Network resources

• Network Division - network access and advice for individuals and institutions
• Domain names - available to Institutions and research groups, subject to approval
• SSL and TLS server certificates - for institutional or group servers using a cam.ac.uk hostname