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University Computing Service

Managed Web Service

Frequently Asked Questions

General

  1. What are the support arrangements for managed web servers?
  2. Are there any costs involved?
  3. Are there any space restrictions?
  4. Will the Computing Service help me set up my new web site?
  5. Where can I learn about running a web site?
  6. I already have a web server www.foobar.cam.ac.uk, can I move this to a managed web server?
  7. I want to move my server from its current platform, which is a Windows PC. Will .htm files be recognised?
  8. Is there a mailing list for people running web sites on the managed web server?
  9. How do I change my password?

Managing a site

  1. How do we access the pages to update them as necessary?
  2. I've used SFTP (or SCP or FTP) to transfer my pages to the server but I can't see them. What's wrong?
  3. I can SFTP (or SCP or FTP) files to the server as a manager, but other users of the server are not able to. What have I done wrong?
  4. I'm not ready for my site to be indexed by robots yet, how do I stop it?
  5. Can we run cgi scripts on the web server?
  6. Will we be given any help writing secure cgi (or PHP) scripts?
  7. Can we restrict access to particular parts of the site? How?
  8. Are stats available?
  9. Where are the server logs?
  10. Where are the system logs?
  11. My web page isn't working - I'm getting an error displayed in my browser window - help!
  12. Can I use cron to run jobs at regular intervals?
  13. Where do I find error messages from the MySQL server?
  14. How do I connect to MySQL from a remote computer?
  15. Are the MySQL databases backed up?

Last updated: November 2010