Help & Support
Workshops and Seminars
See also Technical Training for IT Support Staff
Introduction
Forthcoming workshops and seminars
Past workshops and seminars
And here are the REALLY old ones!
Introduction
The Computing Service organises seminars and workshops at which attendance is limited to those registered as TechLink support contacts (except where otherwise stated here, or where prior permission has been obtained).
A brief email about new seminars will be sent via the ucam-itsupport@lists.cam.ac.uk mailing list and reminders will be sent shortly before each seminar. If you plan to attend, please follow the signing-up instructions included in the messages. TechLinks who for any reason fail to receive the notification via the list should email techlink-admin@ucs.cam.ac.uk
Feel free to email suggestions for topics you think would be valuable to techlink-admin@ucs.cam.ac.uk.
The current schedule is, where possible, to offer monthly seminars on the third Wednesday of the month. In addition, we have a stream of vendor-presented technical briefs on the first Wednesday of the month.
THE DEFAULT TIME, DAY & VENUE FOR SEMINARS ARE AS FOLLOWS: 14:15 Wednesday in the Hopkinson Lecture Theatre, Phoenix Building, New Museums Site
Techlink Industry Briefs include a lunch provided by the vendor from 13:30. Note that caterers normally require a week's notice of numbers so please give plenty of notice when signing up for these.
Forthcoming workshops and seminars
Here is a list of planned Techlink seminars. Where the event has been finalised, there is a hyperlink to the University Training Booking System (UTBS) and you can sign up for the event by following that link.
| 16/5/2012 | X509 Certificates: Jon Warbrick (UCS) Experiences building a new server room: Jon Holgate (CSCS) |
| 23/5/2012 | Managed Cluster Service managers forum |
| 6/6/2012 | Building a Data Centre Techlink Industry Brief presented by Modular Networks. A look at how to set up the networking and environment within your server room. |
| 20/6/2012 | Experiences with Dynamics: Tim Loynes (Judge Business School) Negotiating the Microsoft licensing labyrinth: Brian Simpson (UCS) |
| 4/7/2012 | Server Virtualisation Techlink Industry Brief presented by Application Management Solutions Ltd. Details to follow. |
Past workshops and seminars
Certain browsers may not correctly handle web pages generated from some versions of Microsoft PowerPoint. PDF versions of the same presentations have been supplied in some cases as an alternative.
- Desktop and Application Virtualisation (Davidson Baron, SDG and Matt Hoppe, AMS) 4/4/2012
- IP Registration (Chris Thompson, UCS) 21/3/2012
- Windows 8 First Impressions (Kate Jeary, UCS) 21/3/2012
- Responsive Web tamplates/Project Light (Barney Brown, External Affairs and Communications) 15/2/2012
Seminar slides (pdf) | (ppt) - DS-Auth (Brian Simpson, CS) 15/2/2012
Seminar slides (pdf) | (ppt) - CUDN upgrades 2011 (Bob Franklin, CS) 18/1/2012
Seminar slides (pdf) - Goggle Apps @ Cambridge — what we did (Jon Warbrick, CS) 18/1/2012
Seminar slides (pdf) - Storage matters (Nick Jefferson, Dell) 01/12/2011
Seminar slides (pdf) - CamGRID (Mark Calleja, CS) 16/11/2011
- Highlights on the coming year (Ian Lewis, CS) 19/10/2011
Seminar slides (ppt) - Troubleshooting Cisco phones (Gordon Ross, CS) 19/10/2011
Seminar slides (ppt) - Lessons learned from IPv6 day (Jon Warbrick, CS) 21/09/2011
Seminar slides (pdf) - Collaborating with desktop video (Ronald Haynes, CS) 21/09/2011
- Mobile malware (Kate Jeary, CS) 20/07/2011
- E-mail handling for cam.ac.uk (Tony Finch, CS) 20/02/2011
- Python (Bruce Beckles, CS) 15/06/2011
- HTML 5 (Helen Sargan, CS) 15/06/2011
- IPv6 (Bob Franklin, CS) 25/05/2011
- Live video streaming (Julian King & Stephen Ison, CS) 25/05/2011
- DNSSEC (Chris Thompson, CS) 16/02/2011
- Automated Installation of Windows (Jon Holgate, Medical School) 26/01/2011
- Whose business is your business continuity? (Kirsty Allen, UAS) 19/01/2011
Seminar slides (pdf) / Power Point - The Falcon Content Management Service (Helen Sargan, CS) 13/10/2010
Seminar slides - Authentication methods and GrIDsure (Tim Brooks, GrIDsure) 20/10/2010
- Web Conferencing, Desktop Collaboration & Unified Communication (Ronald Haynes, Physics) 10/11/2010
Seminar slides (pdf) - Spanning Tree - how to stop those pesky loops (Bob Franklin, CS) 17/11/2010
Seminar slides (pdf)
Desktop Services Strategy (Richard Hey, CS) 24/11/2010 - Institution Liaison Update (CS) 1/12/2010
- Xirrus Wi-Fi Technology (Ben Wilson, Xirrus) 21/04/2010
- Anti-virus Software - Past, Present and Future (Andy Judd, CS) 12/05/2010
- The Sysadmin's Charter - the Limits of Responsibility (Kate Jeary, CS) 19/05/2010
- Windows Management Instrumentation: an Introduction (Steve Capper, Imperial College London) 2/06/2010
Seminar slides - What the UCISA ITIL for the HE Community Project can do for You (Val Blackett, Loughborough University) 9/06/2010
Seminar slides (PowerPoint) - Wireless 2.0 and How to Build it (Martin Jones, Aerohive) 20/01/2010
- Arranging Secure Remote Access for Windows Users (Kate Jeary, CS) 17/02/2010
- Bradford Campus Manager: a Technical Viewpoint of Deploying NAC (Khipu Networks) 24/02/2010
- SonicWALL and ProCurve - Integrating Intelligence (SonicWALL Inc) 3/03/2010
- The Python Scripting Language (Bob Dowling, CS) 14/10/2009
Seminar slides (pdf) - Apple Seminar: Snow Leopard Special Edition (Apple UK) 21/10/2009
- Eduroam Configuration and Architecture (Bob Franklin, CS) 4/11/2009
Seminar slides (pdf) - The New Friendly Probing Suite (David Carter, CS) 11/11/2009
- Automated Server Installation and Virtual Machine Control in the Computing Service : a Case Study (Anton Altaparmakov, CS) 25/11/2009
Seminar slides - Aspects of Windows 7 (Kate Jeary, CS) 2/12/2009
- Multi-Core CPUs - Who Cares Anyway? (Nick Maclaren, CS) 29/04/2009
- The State of the Raven (Jon Warbrick, CS) 6/05/2009
- The Streaming Media Service (Julian King, CS) 20/05/2009
- Dspace@Cambridge (Tom De Mulder, CS and Barbara Bultmann, UL) 27/05/2009
Seminar slides (pdf) - Network Configuration Tips (Bob Franklin, CS) 10/06/2009
Bob's slides (PowerPoint) - Institution Liaison Update (CS) 17/06/2009
- MacOS X Security course for Techlinks (Darren Bryant, CS) 24/06/2009
- An Apple Workshop (Apple) 21/01/09
Seminar slides (pdf) - The University, Data Protection and you (Mary Dezille) 28/01/09
Seminar slides (PowerPoint) - Mobile Technology Update from Toshiba 11/02/09
- RT (Request Tracker) (Mike O'Donohoe, CS) 25/02/09
Seminar slides (pdf)
Screenshot of RT "home" page (tif)
Screenshot of RT customization screen (tif)
Screenshot of an RT ticket (tif)
Screenshot of RT ticket update (tif)
Screenshot of RT ticket "basics" (tif) - Institution Liaison Update (CS) 11/03/09
Seminar slides (pdf)
- From System-On-a-Chip to Cluster-In-a-Box (SiCortex) 17/09/08
Matt Reilly, SiCortex Co-founder and Chief Engineer and Philip J. Mucci, Principal Engineer SW and Development Tools - 1. Protecting the network at the access layer (Stephen Kirk, Cisco) 15/10/08
2. How law can help sysadmins (Andrew Cormack, JANET(UK)) 15/10/08
Stephen's slides (PowerPoint)
Andrew's slides (PowerPoint)
Additional question and answer on 'editing and selecting' issue - Telephone system QoS (Bob Franklin, CS) 22/10/08
Bob's slides (PowerPoint)
Video of seminar (Raven login required) - Anti-Spam Upgrades (Tony Finch, CS) 29/10/08
- Exchange Server 2007 (Andy Judd, CS) 5/11/08
- Windows package management using WPKG: an open-source solution (Frank Lee, Physics Dept) 12/11/08
Frank's slides (pdf) - Two Mac-related topics (James Nairn, Clare Bartlet (CS)) 19/11/08
Seminar slides (pdf) - Network Firewalls including NAT, routing, arp, DMZs and a dash of layer 7 (Mike Rose, Chemistry Dept) 26/11/08
Seminar slides - Windows log files (Kate Jeary, CS) 3/12/08
Seminar slides (PowerPoint) - Email - recent developments and overview (Tony Finch, CS) 23/04/08)
Slides and notes - BlueArc's Unique Silicon Storage Platform (BlueArc Ltd) (07/05/08)
- NAS, SANs and Parallel File Systems (Nick Maclaren, CS) (21/05/08)
Slides (pdf) - Telecom Switches and the Framework Agreement (HP) (28/05/08)
ProCurve 2008 product information (PowerPoint)
Framework Agreement slides (PowerPoint) - Three topics (4/06/08)
- Recent developments in IP registration (Chris Thompson, CS)
- Why retire the University's web cache and move to NAT instead? (John Line, CS)
John's slides (pdf) - Implications of a University-wide NAT service on traffic logging, charging and IP addressing (Bob Franklin, CS)
Bob's slides (PowerPoint)
- Mathematica 6 - new technical computing developments (Jon McLoone, Wolfram Research)
Mathematica contact: Carl Strutt (carls@wolfeam.co.uk) - PostgreSQL 8.3: Scalable Open Source Database (Simon Riggs, 2ndQuadrant) (16/01/08)
- Thin Clients in Academic Establishments (Ben Holmes, Q Associates) (23/01/08)
- Information Lifecycle Management (Caron Smith, Dell) (6/02/08)
- NAG Toolbox for MATLAB (John Holden, NAG) (13/02/08)
The Seminar slides (PowerPoint) can be viewed here. If anyone would like copies of the demo which Mick Pont used, please contact John Holden (John.Holden@nag.co.uk). - Client Management (Apple) (20/02/08)
- What is this 'CAM domain' thing anyway? (Jon Warbrick and Bob Franklin, CS) (27/02/08)
Jon's slides
Bob's slides (PowerPoint) - Authentication Mix 'n' Match: Windows/Linux, AD/OpenLDAP/Samba (Mike Rose, Chemistry Dept, Frank Lee and Owen Dunn, Physics Dept) (12/03/08)
- Blade Servers (HP/Quadnet) (25/07/07)
- Freewire TV and Telephony (Adrian Foster and Chris Gordon, Inuk) (03/10/07)
Seminar slides (pdf) - VoIP Switch Preparation (Bob Franklin, CS) (17/10/07)
Seminar slides (PowerPoint) - PWF MCS Event - Keeping your Managed Cluster running smoothly (31/10/07)
Keeping your Managed Cluster running smoothly (pdf)
Mac-related slides (pdf) - Conducting a VoIP readiness survey (Jake Hornsby, CS) (07/11/07)
Seminar slides (PowerPoint) - The Mobile User (Kate Jeary, CS)
- Leopard (Mac OS X 10.5) Client and Server Overview (Nigel Fowler, Apple)
- Network Infrastructure & Services in Cambridge - Overview for IT Support Staff
Seminar slides (pdf) - Shibboleth (Jon Warbrick, CS) (9/05/07)
Seminar notes - Virtualisation on a Mac (James Nairn, CS) (23/05/07)
Seminar notes (pdf) - The Streaming Media Service (Julian King, CS) (06/06/07)
Link to slides - The Lapwing Ticket System (Ian Lewis and Jake Hornsby, CS) (13/06/07)
- Hands on Seminar on Windows Vista (Andy Judd, Kate Jeary, Monica Gonzales) (24/01/07 and 31/01/07)
- VMWare and the power of Virtual Infrastructure (Repton Computer Products) (7/02/07)
- Information Architecture: Website usability and management (Martin Lucas-Smith) (14/02/07)
Slides and notes. NB the slide system used provides a hidden jumplist in the bottom right corner of the screen. - Central Email Services Overview (Tony Finch) (21/02/07)
Slides and notes - Integrating Mac OS X into an Active Directory Environment (James Nairn) (28/02/07)
Slides (PDF) - Post-admission Endpoint Control of Network Access (Mirage) (7/03/07)
- VOIP - Voice Processing - IP TV and Video on Demand (14/03/07)
- Wireless Access for Students, Staff and Visitors (Data Integration) (18/10/06) Slides in PDF format
- Network Access Control (Mirage NetworksR) (25/10/06)
- Wired and Wireless Services - The Post-mortem Seminar (Khipu Networks) (01/11/06)
- Open Sourcing at the BBC: When, Why Not and How (Michael Sparkes, BBC) (22/11/06)
- Induction for new IT Staff (CS) (29/11/06)
- Hacking - how they do it (Dan Haagman of 7Safe) (21/06/06)
- Windows Root Kits - What, Why and How (Andy Judd of UCS) (14/06/06)
- Windows 2003 Server R2 and Windows Vista (Andy Judd and Kate Jeary of UCS) (07/06/06)
- IP Registration in the CUDN : Chris Thompson (UCS) (31/05/06)
- Troubleshooting OS X Macs (15/03/06): Clare Bartlet & Darren Bryant (UCS Mac Support).
- Flexible, Secure and Control Network Access for Campus and Halls of Residence Networks (Khipu Networks) (10/05/06)
Case studies:
University of Nottingham
Durham University
Customer testomials:
February 2006 - True Document, Imaging and Data Archiving (Plasmon Data) 03/05/06
- Scientific Computing and Apple's Intel Transition (Apple) (19/04/06)
- Data Management challenges in Windows/Linux/Unix Environment (08/03/2006): speakers from Network Appliance, organised by Majenta Solutions.
- Patching and maintaining Solaris 10 (07/12/2005): Dr. Peter Parsons (Sun Microsystems). This seminar was arranged through Esteem Systems.
- Collaboration using wikis: The simplest online databases that could possibly work (30/11/2005): Tom de Mulder (UCS Systems and Unix Division).
- PWF Condor: What it is, why you want it and how to use it (23/11/2005): Bruce Beckles (UCS Systems and Unix Division). [PPT] [PDF]
- Windows Software Update Services (WSUS) & Systems Management Server 2003 (SMS) (16/11/2005): Andy Judd (UCS Technical User Support). [See http://www.ucs.cam.ac.uk/support/winsuptech/wsus for WSUS info.]
- The new University directory system, Part 2 (26/10/2005): Bob Dowling (UCS Systems and Unix Division). http://www-uxsup.csx.cam.ac.uk/~rjd4/techlink/20051026/ [notes.pdf is the PDF for the handout and presentation.odp is the slideshow itself in Open Document presentation format; annex.pdf is the technical annex of material that Bob describes as "too boring to put in the seminar itself".]
- The new University directory system, Part 1 (12/10/2005): Bob Dowling (UCS Systems and Unix Division). http://www-uxsup.csx.cam.ac.uk/~rjd4/techlink/20051012/ [notes.pdf is the PDF for the handout and presentation.odp is the slideshow itself in Open Document presentation format]
- "Here we go again..." (current Windows hacks) (05/10/2005): Kate Jeary (UCS Technical User Support).
- Configuring Windows systems (29/06/2005): Members of WIG (the Windows Integration Group).
- Mailman + Raven : The new @lists mailing list system (22/06/2005): David Carter (UCS Mail Group).
- Access to the Language Centre's resources from within the University and beyond (18/05/2005): Christoph Zahner (Language Centre).
- Patching Unix systems (11/05/2005): Ben Harris (UCS Unix Support).
- Electronic control of access to buildings: local experiences (04/05/2005): Kate Jeary (UCS Technical User Support) and Chris Sendall (MISD). [PPT] [PDF, 2 slides/page]
- Disaster recovery planning (27/04/2005): Speakers from CWL Continuity Services, Depend Ltd and Sunbelt Software. Topics: 'Business Continuity, an Operational Perspective', 'High Availability', and 'IT Disaster Recovery'.
- My machine couldn't possibly be hacked! (13/04/2005): Stella Page (UCS CamCERT), Rob Smith (UCS Small Systems Integration Group) and Kate Jeary (UCS Technical User Support).
- Coming soon to a Linux distribution near you (16/03/2005): Bob Dowling (UCS Systems and Unix Division).
- The UCS pilot wireless service (09/03/2005): Brian Omotani (UCS Network Division) and Kate Jeary (UCS Technical User Support).
- Getting the most from servers (16/02/2005): Paul Smith (UCS / HPCF).
- When is a virus not a virus?: (26/01/2005): Kate Jeary (UCS Technical User Support).
- VirusScan Enterprise 8.0i & Protection Pilot (01/12/2004): Kate Jeary and Andy Judd (UCS Technical User Support).
- Opportunities for remote access to Cambridge resources (24/11/2004): Kate Jeary (UCS Technical User Support) and Jon Warbrick (UCS Web/News Development). [Part 1 PPT] [Part 2]
- Microsoft Exchange Server. (17/11/2004): Members of the Windows Integration Group.
- Andy Judd from UCS NT Support. Intro, about WIG
- Graham Titmus from the Computer Lab. Adding Exchange to your mail domain [PPT]
- Martin Hunt from RSD. Using Exchange/Outlook in the Office. Collaborative email, online resources, Public folders. [PPT]
- Marcus Young from Cambridge Programme for Industry. Exchange & Remote working. Why is remote working so important to us, our exchange setup (brief), then what we're using (OWA, OMA, RCP/HTTPS,BlackBerry, SMS), and some demonstrations.
- Mark Evans from MISD. Exchange/Lotus Notes co-existence, implementation and mail account migration [PPT]
- Manufacturers' seminar on Voice over IP: "IP Convergence; what does it offer?". (03/11/2004): Speakers from Cisco and Damovo, and Ian Henderson, Interim Director of ICT at Aston University.
- Voice recognition software: what every Techlink ought to know (22/09/2004): Simon Howard (ScanSoft UK) and Darran Bryant (UCS Technical User Support).
- Manufacturers' technical presentations: SAN (Storage Area Network) technology and backup. (30/06/2004) Speakers from Dell, EMC and Veritas.
- CONDOR. What it is and why you should worry about it (23/06/2004): Bruce Beckles (UCS Systems and Unix). [PPT] [PDF, 2 slides/page] [PDF, 6 slides/page]
- The Raven Web Authentication System (16/06/2004): Jon Warbrick (UCS Web/News Development).
- IP registration in the CUDN (02/06/2004): Chris Thompson (UCS Systems and Unix).
- Authenticated access to wireless networking: case studies at Darwin College and Trinity Hall (26/05/2004): Espen Koht (Darwin College), Eric Marcus, Matthew Johnson and Stuart Rowan (Trinity Hall).
- The new ppsw: new features of the central email hub (19/05/2004): Tony Finch (UCS Mail Support).
- The Cambridge VPDN and alternative client software (21/04/2004): Kate Jeary (UCS Technical User Support). [PDF, 2 slides/page] [PDF, 6 slides/page]
- DSpace@Cambridge: development of a repository for digital information. (10/03/2004): Tom de Mulder (UCS Systems and Unix).
- What to expect from Windows XP Service Pack 2 (03/03/2004): Andy Judd (UCS Technical User Support).
- A Comparison of Red Hat Linux & SuSE Linux (25/02/2004): Julian King (UCS Unix Support).
- Mac OS X, remote access and dialup (18/02/2004): Sue Rogers (UCS Technical User Support). [PDF, 2 slides/page]
- Adware, Malware and P2Pware: the student user as own victim. (28/01/2004): Kate Jeary (UCS Technical User Support). [PDF, 2 slides/page]
- Migrating email from CUS to Hermes (21/01/2004): Tony Finch (UCS Mail Support).
- Patching Windows systems: practical experience from the field (03/12/2003):
- Andy Judd (Computing Service). [PDF, 2 slides/page].
- Graham Titmus (Computer Laboratory). Patch Management [PDF, 1 slide/page].
- Paul McLaughlin (Newnham College).
- Ronald Haynes (Selwyn College) Patch management: some basic tests at Selwyn College [HTML].
- Nick Cole (Management Information Systems Division). Patching and maintenance in the MISD desktop environment [PDF, 2 slides/page].
- Martin Hunt (Research Services Division). Using Hfnetchk for patch management [PDF, 2 slides/page].
- Design and Implementation of the new Hermes Mailstore (26/11/2003): David Carter (UCS Mail Team). A summary report can be found at http://www-uxsup.csx.cam.ac.uk/~dpc22/newsletter/2003-06-hermes.txt. For further information see also http://www-uxsup.csx.cam.ac.uk/~dpc22/cyrus.
- The CUDN and GBN: what they are and what they do (19/11/2003): Chris Cheney (UCS Network Division). [PDF, 1 slide/page]
- Internet Protocol version 6 (IPv6) for system administrators (05/11/2003): Ben Harris (UCS Unix Support). Also available as a handout in PDF format.
- Troubleshooting: the black art (29/10/2003): Kate Jeary (UCS Technical User Support). Handout is in PDF format only.
- For (comparatively) recent TechLinks: (10/09/2003):
- Introduction: about the TechLink scheme and this seminar series: Paul Callow (UCS Technical User Support).
- TechLink survival guide: Mel Leggatt (CRASSH), Joanne Bennett-Murray (Clinical School), Charlotte Bolton (Chemistry).
And HERE are the really old ones!